Before I start this new blog post, I'd like to share that I currently work at the Development Management pillar, in order to acquire knowledge on it and thus, be able to implement it in my area, which is Human Resources. Having this in mind, let's now cut the chase:
How is Training linked to Development Management?
Let us start with a short introduction on Development Management. Development Management works on the implementation of new technologies and new equipment within the different areas of the company, such as, for example, the acquisition of a new machine within the packaging area or within the production area.
TPM (Total Productive Management) pillars are involved in the purchasing process of new machinery, in order to make sure that it has the conditions required for the process that needs it. Development Management includes, as its name indicates, the Management of Acquisition, Creation and Commissioning of the equipment, along with the support of all the pillars.
Within this Start-up, Training plays a very important role, since at the end of the day, it is the employees who will operate the company's equipment and must have the knowledge and skills necessary to carry this out.
This process is also carried out in the very same way when acquiring new technology. New technologies are new add-ons for the company which we did not have before, so employees need to learn all the technical knowledge required to use them as well.
Keeping all of the above in mind, we will analyze the association that Development Management has with the Training pillar. Let's use the example of a totally new Labelling machine. We will start by analyzing:
- Employees in charge of the current labelling machine
- The new labeling machine model
- All the extra components that it has
- The different functions it can achieve
One we have this information, we verify how different is our current labelling machine from the new one.
Reasons to verify all this
Knowing the new equipment in advance allows us to plan all the training, periods of time, employees, Benchmarking etc. that will be needed, accordingly. This is where Training begins its work so that the employee who will operate the new labelling machine, learns the required skills for completing this task. Training will manage the equipment manuals with the supplier. These manuals will be the documents that will be used in order to create operating standards or training manuals for the employee, keeping always in mind that not all of the information might be relevant but that it still should be kept as a future reference.
The employee must check the training manual and if doubts arise in this process, Training should schedule an interview or conference with the provider so that the employee can dissipate them. If there is an employee within the company who is the project leader, we must first ask him in order to verify if he can dispel the doubts himself.
Once all the theoretical knowledge is learned, Training should continue with the second stage, which getting the employee approach to the equipment. This can be done by having the employee visit the facilities of the supplier in order to know the equipment. In case this visit is not possible, Training should manage the first approach when the equipment is inside the company's facilities, either when it is assembled (which would be the most advisable option so that the employee gets to know the equipment from scratch) or once the assembly is finished, starting on the equipment's day 1.
Likewise, Training must manage the employee's training with the supplier so that the theoretical knowledge obtained is further strengthened and thus, the employee may be able to operate the equipment with the same ease with which he operated the previous equipment.
How long should the training with the supplier last?
Each employee's ability to learn is different from the rest, so there is always a difference in the training period of time. Yet, it usually takes from 8 to 15 days for the employee (along with he supplier's supervision) to:
- detect possible equipment failures
- adapt and generate more expertise (agility) in the continuous operation of the equipment
When does the participation of Training in this activity ends?
The participation of Training in this activity ends when the employee is able to:
- operate the equipment in an appropriate manner
- start and stop te equipment
- solve the most basic problems of the equipment
- share this knowledge to others as well
One the employee meets these criteria and Training validates it, the Training process ends and with it, the participation of Training with the Development Management pillar.
If you would like to know more about Casa Sauza's tequila production processes, you are more than welcome to come to our plant and lean why we are the people who has managed to evolve in order to produce the purest tequila of the market.