---
title: How can we Improve our Administrative Processes?
description: How can a company improve its administrative processes? Some companies focus on improving their production only, but it is just as important to improve...
---

[Tequila process ](https://www.casasauza.com/en/tequila-process)

# [How can we Improve our Administrative Processes?](https://www.casasauza.com/en/tequila-process/improve-administrative-processes)

 Written by [Juan Carlos Medina](https://www.casasauza.com/en/tequila-process/author/juan-carlos-medina) | Dec 17, 2021 1:36:41 PM

At Casa Sauza, we are aware of **the impact that having a more efficient and productive administration** has, since it helps us automate and eliminate activities that add no value to our processes or products.

These days, many companies put all their efforts on increasing production efficiency **but neglect the management and administration areas**. Maybe because **it does imply a challenge: to remove the [fear of change](https://www.casasauza.com/tequila-process/how-to-reduce-the-resistance-to-constant-change-and-innovation-in-the-personnel?hsLang=en)** in our staff so that they feel confident enough to implement a new process, one that at a first glance, may seem a little more complex than it really is. Yet, we must assume and face the new and increasingly demanding challenges that our current competitive and ever changing environment brings. And I say "must" since **otherwise, we will loose our position in the market.**

To the extent in which we **identify our administrative processes and begin to analyze and measure them**, we will be able to apply [Continuous Improvement ](https://www.casasauza.com/tequila-process/continuous-improvement-at-casa-sauza?hsLang=en)to:

- Automate
- Standardize
- Eliminate activities (whose elimination would mean savings for the company)
- Take advantage of the optimized time in order to generate knowledge by innovating and adapting to new processes

## Change Management

By knowing how to manage change, we will be able to leave our routine and our comfort zone behind. **Seeing change as something positive,** something that will lead us to a better situation or, in this case, to a more efficient administrative process, makes all the difference. We must also keep in mind that **an administration process that has been managed poorly, will lead to losses** and to a low quality service for our customers.

- The first thing that we need to do is to **know is how our processes work, for which we will map them** so well that they don't become a theoretical activity, on the contrary, this map should **reflect the current situation** as it is.
  
  In this step, all documents and activities (including those that do not add value) are identified. We should **time each task** so we know how log it takes to carry it out. We should also **identify bottlenecks.**
  
  **Once we know the current state of our processes, we can proceed with their optimization**
  
  **Tool for Mapping Process**

A very useful tool to analyze and visualize any business or administrative process is the **Makigami Processes Map**, which can be applied to any process in offices, hospitals, manufacturing lines, etc. One of the main benefits that this tool offers is that **anyone can participate and contribute because they contain visual information** that is easy to interpret.

Thanks to this technique, the activities become very visual and thus, **improvement projects (KAIZEN) can be created **in order to improve processes or to generate important savings for the company.

## Analyzing Results

Once the process above is completed, we must **analyze the results** that we got by applying the process improvement tools that we had establish. By doing so, we can also create objective **control indicators.**

The objectives or goals of our "new" process -with the improvements already implemented- must be **constantly monitored** as the objectives may change over time, always aiming for **continuous improvement.**

It is just as important is to **communicate the results of the implementation **to the team involved in the improvement process, as well as to the whole company in general. This will generate greater **empathy on the employees **and at the same time, it will **help them become aware of how each activity that they perform, can actually make an impact** on other processes.

Based on my experience, I could say that the **administration improvement **carried out in [Casa Sauza](https://www.casasauza.com/tequila-process/casa-sauza-sustainable-company-with-a-sense-of-belonging?hsLang=en) processes, has helped us "fall" into a virtuous cycle in which **we always seek to be more efficient,** which also provides us with a global vision of where we want to go as a company.

If you want to know more about Casa Sauza and its modernization processes, you can **keep reading this blog** or you can **come to Casa Sauza** and see it all for yourself. We'd be glad to show you around and share our experience with you!

[View full post](https://www.casasauza.com/en/tequila-process/improve-administrative-processes)

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